AMUSING APPETIZERS*

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2. HOW LONG IS THE EXAM? IS IT HARD TO PASS?
The final exam is 50 total questions and we have an excellent passing rate.

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3. CAN I USE MORE THAN ONE COMPUTER? CAN I USE SOMEBODY ELSE’S COMPUTER?
Yes, you can log onto our website from any computer with Internet access. Simply use your driver’s license number to re-enter the course.

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4. WHAT DO YOU CHARGE FOR COURSE TUITION?
The cost is only $17.50. That price includes the entire program, final exam and processing of your certificate of completion.

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5. I’M NOT GOOD AT TESTS – WHAT IF I FAIL A CHAPTER QUIZ OR THE FINAL EXAM?
If you happen to fail the final exam you can retake the exam as many times as you need to until you pass. There is no addition charge.

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6. CAN I TAKE THE COURSE AT ANYTIME OF THE DAY OR WEEK?
Yes, our website is 24 hours a day 7 day a week access. Just log off and back on at anytime simply using your drivers license number.

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7. JUST HOW SECURE IS YOUR SITE?
All information and payments received on our site is stored on a secure server. We never give out any of personal information to a third party.

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8. I DON’T HAVE AN EMAIL ADDRESS. CAN I STILL TAKE THE COURSE?
It is strongly recommended that you provide us an email address. We use this to communicate with you. We will send you a payment receipt and passing confirmation to your email address. You can always get a free email account from websites such as hotmail.com or yahoo.com

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9. IT SLIPPED MY MIND AND MY DUE DATE IS IN A FEW DAYS! WILL THE COURT GIVE ME MORE TIME?
Luckily, the court that issued your citation allows us to fax your certificate of completion directly to the court. Your certificate will be processed and faxed the following business day after you pass.

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10. WHAT IS A CASE, CITATION OR DOCKET NUMBER?
The case, citation or docket number can be easily located on the court papers that were mailed to you regarding your citation. This information will be printed on your certificate so the court can properly file your certificate.

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11. HOW DO I PAY?
You can pay using our secure server by Visa, Mastercard, American Express or Discover. We also offer 'check by net' where you can pay through your checking account right online.

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12. IS THE FINAL EXAM “OPEN BOOK?” CAN I REVIEW THE COURSE WHILE ANSWERING THE QUESTIONS?
You will be able to pull up a separate window to review course material while taking the final exam. This link will be provided to you on the final exam page.

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13. HOW DO THE COMPLETION CERTIFICATES WORK?
The certificate of completion will be processed and printed the following business day after you pass. The court copy will be faxed directly into the court that issued your citation and a student copy will be mailed to you for your records.

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14. WHAT IF MY COMPUTER CRASHES OR I LOSE MY CONNECTION IN THE MIDDLE OF THE COURSE?
Our site automatically saves your progress. Simply log back onto our website and click re-enter. You will be placed in the program right where you left off.

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15. CAN I GET HELP OVER THE PHONE?
Yes, just call our customer service line at 800–285-0359 during the business hours of Mon-Fri 6:30AM - 8:00PM & Sat-Sun 6:00AM - 5:00PM and someone will be glad to assist you.

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16. WHAT DO YOU MEAN BY “SECURITY INSERTS” AND “SECURITY QUESTIONS”?
Throughout the course text we have inserted statements that have nothing to do with driving or traffic safety. One might be: "My grandma loved ice cream sandwiches." These security inserts are very easy to find, as they do not have anything to do with the subject of traffic but only if you read the entire course. We recommend that you write down the security inserts as you see them in case you come across that question in the quiz.